Terms & Conditions

You’re granted non-exclusive limited license to use the products sold through this website (http://refactored.co) by Sutherland Boswell (the “products”) in accordance with these Terms & Conditions (the “license”).

1. Licensing

All plugins are licensed under the GNU General Public License.

2. Delivery

After we have successfully received your payment, you will receive a confirmation message containing a download link and a license key. This information will also be sent to the email address provided at the time of purchase or to the email address on file for logged in customers.

3. Updates

Updates are available to customers with a valid license.

4. Support

Sutherland Boswell offers these products “as is”, with no implied meaning that they will function exactly as you wish or with all 3rd party components and plugins. We do not offer support via email or otherwise support WordPress or other WordPress plugins we have not developed.

Purchasing a license key gives you access to our web-based support system. After your first purchase you will receive an email with login information.

License holders cannot distribute, freely give away, or resell their license key. The license key is only transferable by contacting us and requesting an official transfer of the license to a new owner. The license is intended to be used on the license holder’s web site(s). Client site usage is permitted in situations where the license holder maintains an ongoing relationship with the client as a consultant. Only the license holder is permitted to request support or access support resources.

License holders are not permitted to re-post support forum content or documentation on any external websites, social media outlets, etc. Posting screen captures of this content is also prohibited. Violation will be grounds for immediate termination of the license and all access to support content and product updates will be discontinued.

5. Refund Policy

As we are offering non-tangible digital goods, we do not generally issue refunds after the purchase has been made. We will be happy to consider a refund within the first 30 days of your purchase if the plugin fails to perform the basic functions as designed and you have used our support to try to resolve these issues. Refunds will be granted at the sole discretion of Sutherland Boswell. No refunds will be given after 30 days from the initial purchase. Please note that by purchasing the plugin, you agree to the terms of the Refund Policy.

6. Ownership

You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of Sutherland Boswell. Our products are provided “as is” without warranty of any kind, either expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.

7. Site Content

All content, including imagery and documentation that is published on Refactored.co is the property of Sutherland Boswell and under copyright. Any replicated site content must be authorized in advance. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of Sutherland Boswell.

8. Price Changes

Sutherland Boswell reserves the right, at any time, to modify or discontinue, temporarily or permanently, a license with or without notice. Prices of all products are subject to change. Notice of price changes will be made on the site.

9. Warranty

Our products are guaranteed to function on a clean installation of WordPress and in the latest versions of Chrome, Safari, Internet Explorer, and Firefox. We do not guarantee they will function with all 3rd party plugins or with other browser versions. We are not responsible for any plugin compatibility conflicts that may occur. We are not responsible for any data loss that may occur as a result of installing our products.

10. Acceptance

By purchasing our product(s) you indicate that you have read and agree the Terms & Conditions detailed on this page.

We reserve the right to change or modify the current Terms and Conditions with no prior notice.